Privacy Policy

Woolves B.V. (hereinafter: Woolves), located in Elst (GLD) at Nieuwe Aamsestraat 42b, 6662 NJ Elst (GLD) and registered in the trade register under number 99454459 (Establishment no. 000064524272), is responsible for the processing of personal data as shown in this privacy statement. Woolves considers the handling of personal data to be of great importance.

Personal data is therefore carefully processed and secured by us. In our processing, we adhere to the requirements set by privacy legislation. In this statement, we explain which personal data we collect and/or use and for what purpose.

This privacy statement was last updated on March 2, 2026.

Article 1. Use of Personal Data

When purchasing a service from Woolves, we obtain certain information. This may include personal data. We exclusively store and use the personal data provided directly by you within the framework of the requested service. We use the following data for the purposes mentioned in this privacy statement:
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• Name and address details;
• Phone number;
• Email address;
• Data about activities on our website; and
• Other personal data that you actively provide to us.

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The processing of personal data takes place based on one of the following grounds:
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1. We have consent for processing;
2. Necessary for the execution of the agreed service;
3. To comply with legal obligations; or
4. It serves a legitimate interest.

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Woolves processes your personal data exclusively for the following purposes:
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• Execution of the agreement concluded with you;
• Initiation of our services;
• Maintaining our administration;
• Sending information; and
• Communication regarding changes to services and/or agreements.

Article 2. Transfer of Personal Data

We do not share your personal data with companies, organizations, and individuals outside of Woolves, except based on one of the grounds mentioned in Chapter 1. Data is never shared with organizations outside the EEA, unless this transfer can take place based on an adequacy decision.

Article 3. Retention Period of Personal Data

Woolves does not store personal data longer than strictly necessary to achieve the goals for which the data is collected, or as long as required under applicable laws and regulations.

Article 4. Privacy Rights

You have full control over the personal data we process about you. Based on privacy legislation, you have the following rights:

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• Right of access: You can ask us at any time which data we have recorded about you.
• Right to rectification: Is your data incorrect or incomplete? We will adjust this at your request.
• Right to erasure (the 'right to be forgotten'): In many cases, we have the duty to erase your data when you request this, unless we are legally obliged to keep it longer (e.g., for the Tax Authorities).
• Right to restriction of processing: You can request that we temporarily pause the use of your data, for example, if you dispute the accuracy of the data.
• Right to data portability: You have the right to receive the data we process about you in a structured and commonly used digital format, so that you can transfer it to another organization.
• Right to object: You can object to the processing of your data, particularly when we use it for direct marketing or based on a 'legitimate interest'.

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To exercise these rights or for questions about our privacy statement, you can contact us at any time via the general contact details (see the bottom of this statement). To prevent misuse, we may ask you to identify yourself. We will respond to your request as soon as possible, but no later than within four weeks.

Article 5. Cookies

Cookies are used on our service. Woolves uses cookies for technical functionality. In this way, Woolves ensures the functionality of its website. When you visit our website for the first time, a notice is shown explaining why we use cookies. Your further use of our service is interpreted as consent for this use of cookies. You are free to disable cookies through your browser, but please note that our website may no longer function optimally.

Article 6. Google Analytics

Woolves uses Google Analytics to track how visitors use our services. This includes storing IP addresses and technical data about your device and browser. Google sets requirements regarding the handling of data. We also use this data for remarketing purposes. We do not allow Google to use this data for other Google services.

Article 7. Leadinfo

To measure the business use of our website, we use Leadinfo from Rotterdam. This service shows us company names and addresses based on IP addresses. We do not have access to the IP address itself.

Article 8. Hotjar

We use Hotjar to improve user experience by measuring activities like mouse movements and scrolling. We have a processing agreement with Hotjar to ensure your privacy.

Article 9. Mailing

You can sign up for mailings via our website. We use your email address based on your consent. You can unsubscribe at any time via the link at the bottom of the email.

Article 10. Complaint to Data Protection Authority

We are happy to help with any complaints regarding the processing of your personal data. You also have the right to file a complaint with the national supervisor, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Article 11. Changes to Privacy Policy

We reserve the right to make changes to our privacy policy at any time. We recommend consulting this statement regularly.
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Contact details:

Woolves B.V.

Nieuwe Aamsestraat 42b

6662 NJ Elst (GE)

The Netherlands
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+31 (0) 85 060 99 72

info@woolves.io

Article 12. Vulnerabilities

Please let us know if you encounter vulnerabilities in our website or applications via: info@woolves.io

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